Tech Support

So, on the bright side of things, the last round of password expirations is done. Those were some hellish three weeks, I’ll tell you what. My job decided that we needed to come into [...]

It must be a slow news month, but the media is absolutely eating up this Conficker virus. Why? Because it’s pulling the old 1990’s “on this popular holiday X, this virus will [...]

I forgot to mention that I went home to visit my family in my hometown last weekend. One of the particular purposes of that trip was to take my Apple OS X 10.5 Support Essentials exam. I am now [...]

Today Microsoft announced that the release candidate (RC) for Windows Vista Service Pack 2 is now released to the general public for beta testing. How can that be a bad thing? It works for OSS [...]

This is a no brainer, but if you’re struggling out there in the job market, try to get some certifications. You may find that your field experience or self-research and training qualify you [...]

It happens to all of us – you’re in the middle of an important PowerPoint presentation for a huge client, or an important executive at work, you are just about to hit save on an [...]

Good grief. Exam week for college students apparently makes everyone grumpy and annoying. At first I thought, maybe I’m not being polite enough, so I tried harder on the phones today. Then [...]

A quick Microsoft Word tip: if you’re working with a table you’ve created in Word, and your table spans multiple pages, it can be annoying to flip back and forth to remember what each [...]

Consumer watch-dog website Consumerist has an informative article about things every consumer that shops in an Apple Store should know. My favorite part: 1. If you fill out the survey and rank us [...]

So it was mentioned that I don’t do a lot of raging on here about crazy incidents with customers. I’ll give you a good one that’s been happening a lot lately: Our university [...]