Crashes Happen at the Worst Time
It happens to all of us – you’re in the middle of an important PowerPoint presentation for a huge client, or an important executive at work, you are just about to hit save on an important project for school, or your soon-to-be-published memoirs due at the publisher in less than an hour.
At some time or another, Windows will crash on you and ruin your day (and maybe even your work!). What will you do?
As an IT support person, I’ve heard hundreds of sob stories where students have worked for months and months on their Master’s Degree thesis paper, and they only had it saved in one place, and their computer crashes.
In the past, you pretty much had two options: scream like a little girl and scramble to re-build your work as quickly as possible and cover it with a thick layer of B.S., or hire a specialist to rush over at exhorbitant fees and do an emergency help session.
Now, Microsoft has an option for small business owners that have made the switch to the new operating system, Windows Vista. According to the web site, “When you buy a new PC with Windows Vista Business or Windows Vista Ultimate, you’ll receive free support, compatibility assistance, and one-on-one coaching from Microsoft to help ensure a smooth transition.” This is all part of Microsoft’s new Small Business Assurance program.
Microsoft has already acknowledged that the initial release of Vista wasn’t the smoothest, but says that in 18 months, they’ve “come a long way.” It sounds like now Microsoft wants to turn over a new leaf and show customers that business isn’t just a transaction, it’s a relationship.