Terrible Tuesdays

Good grief. Exam week for college students apparently makes everyone grumpy and annoying. At first I thought, maybe I’m not being polite enough, so I tried harder on the phones today. Then I heard other people in the call center dealing with angry clients, too. Apparently during exam week, everything is an emergency, and everyone’s…

A Little Help From My Friends

So, sometimes you need help from your friends. I know a lot of people are hesitant to do things that require more than just a few moments of their time to help someone. But not my friends – I know my good friends wouldn’t hesitate for a minute to help me if they can. So…